The LAST TIME I visited the FOX SHOX Midwest Service Center in the fall of 2012, the gang there threw an invite to return during the winter.
Zoom, 14 months whip past before the stars aligned in March for a day with Rick Strobel (Race Manager of the Powersports Division) inside the shop and riding the ditches and trails near the Baxter, Minn., location.
Like all good things, however, it was worth the wait.
FOX has grown it’s Midwest Service Center since my last visit, upping the employee count from seven to 11. Much of that human power is focused on rebuilding FOX shocks, be it snowmobile, moto, ATV, side-by-side or bicycle dampeners.
The FOX Midwest crew also support racers at several big race series and special events in the snowmobile, ATV and side-by-side industries.
Plus Strobel and crew spend 3-4 weeks testing with Arctic Cat snowmobile engineers, plus another 2-3 weeks testing with Arctic Cat’s ATV/UTV engineers. It seems like every time I’m at Arctic Cat, the FOX trailer is parked there for just such a purpose, as the photo above illustrates.
Add it all up and the FOX Midwest crew are running at WOT most of the year.
Day in and day out, the job at the Midwest center is rebuilding shocks. Every day throughout the year worn and tired shocks arrive for some rebuilding love.
Sometimes it’s just an oil/seals/charge, other times it’s a recalibration based on a consultation with the FOX crew.
Either way, the rebuilt shocks are shipped back to their soon-to-be-happy owner 1-2 days later.
FOX shocks for UTVs like the Arctic Cat Wildcat are now part of the service equation and another factor in the service center’s growth.
Ditto for the bicycle fork/shock service, another recent addition to the Midwest center since the last time I was here.
One reason FOX is so innovative is their involvement in so many sports and industries. The cross-pollination of technology between bikes, moto, off-road and snowmobiles accelerates the pace of development for all categories.
The wide range of FOX shocks is well illustrated by this shot of Strobel holding a rear suspension shock for a mountain bike next to a monster shock for an off-road truck.
Important development work takes place at the Midwest center, hence the shock dyno for base-lining certain set-ups and comparison testing others.
Some of the development this past winter centered on the new-for-2015 Tucker Hibbert Signature Series FOX SHOX.
These accessory ski and skidframe (both front and rear) shocks utilize the newest FOX technology, including Kashima coating, Velocity-Sensitive damping, Dual-Speed Compression (DSC) adjustment and more.
They’re available through Arctic Cat dealers and on the Arctic Cat e-store.
I’m not exactly sure who this Tucker Hibbert guy is, but the FOX SHOX that bear his signature are the ultimate dampeners.
Spotted on a bench at FOX were these standard series shocks sporting the Tucker valving spec.
For sledders who want the ultimate in shock performance, I recommend the ArcticInsider Big Gun-Series shocks, which I’m holding. They’re oversized to impress your friends and frighten your enemies.
Just kidding, this monster shock is the off-road unit I mentioned earlier in the story.
Additional new technology will grace all 2015 model year Arctic Cat snowmobiles equipped with FOX shocks. The new piston (right, with the old piston on the left) offers several key features:
*It uses shims to control low-speed movement, rather than a low-speed hole in the piston. The result is more oil flow for a given shock movement, more supple ride;
*Each surface of the piston has raised ridges (rather than the flat surface of the old piston), which reduces the force needed to initiate piston travel through the oil, enabling smoother initial compression on small hits;
* And with more surface area for increased oil flow, the shocks offer improved valving control
A close-up of the raised edges.
One topic of conversation from this day was about the reluctance of some Alaskan Iron Dog racers’ use of FLOAT-style shocks, for fear of losing air pressure and thus dealing with a collapsed shock.
According to Strobel, such situations are extremely rare. When they do occur, it’s not the frigid temps that people claim, but usually a piece of debris/contaminant that gets lodged into the shock’s valve core.
If you experience a severe loss of pressure on a FLOAT shock, a fix is usually as simple as removing the valve core and cleaning it (a few dunks/wipes in warm water or a liberal spraying of Windex), then reinstalling.
After the complete tour of the service center, Strobel and I hopped on sleds and rode south about 20 minutes to their remote testing shop, located next to a snowmobile trail.
Inside, Strobel removed the skidframe from the Arctic Cat ZR 6000RR test machine to swap shocks that he was preparing for an upcoming test trip in Thief River Falls.
With the revised shocks installed, Rick ripped a few passes on a whooped-out section of ditch a mile or so from the shop.
Then we proceeded on a brisk 90-mile ride on the network of trails south of the Brainerd/Baxter area.
We kept swapping sleds, feeling the difference between the Hibbert Signature shocks and the stock FLOAT 3s/ZERO units on my El Tigre 6000.
The Hibbert shocks are great for hard pounding, especially on the square-edged stuff. Plus, when calibrated according spec, any of the FOX shocks with EVOL chambers deliver flatter cornering with less “roll” on the front.
I’m frequently asked if the RR package (and now the Hibbert Signature shocks) are the best shock option for a particular rider. The truth is, I can’t answer that question, because we all have different riding styles and preferences.
Personally speaking, the stock Sno Pro package calibration works damn well for me. I seldom seek anything stiffer, at least for 90 percent of the riding I do.
However, I do prefer the cornering characteristics of EVOL-equipped shocks, and I’ll be aiming to get a set of those ski shocks this coming season.
Plus, for riders who like to fine-tune their sleds, the nearly limitless adjustability of the premium FOX shocks offers even greater gains in comfort and control.
Not satisfied with your FOX shocks? The beauty of FOX shocks, and the Midwest Service Center in particular, is that you can get your shocks tuned to whatever style of riding you prefer.
If you’re uncertain about changing the calibration of your shocks, I strongly recommend talking to the folks at FOX. They can help determine what options are available and whether or not your shocks need love.
Should you opt for shock love from FOX, summer is the ideal time. Which reminds me: The shocks from my son’s race sled need some love. Better get ‘r done.
That’s all for now, thanks for reading.
What model Cat is under the cover next to the building at the remote testing shop? Is that something new? It looks funny… un-like the other covered sleds in the picture. Hmmmmm.
a tip is call and see if you can get a hold of them them if you want anything done. I emailed several times that plan was just a waste of time. ended up going a different route
exelente . yo reparo amortiguadores en argentina y se nota la calidad en cada producto . fox son uno de mis preferidos para trabajar
Love all the new tech but for the money I still love properly set up ol’ Zero Pro’s. Those damn things just plain work.
Martin’s note translated: Excellent! The ArcticInsider-signature FOX shox are worth every penny. Buy two sets for your sled today!
John, the pic of you holding the AI-sig shock makes you look a teensy bit like the 5th ghostbuster! “80’s reference”. Will be looking forward to the “Cal Sandberg special XC edition” a few years down the road!
Thanks for a great article! Fox makes great shocks and I personally know the Iron Doggers who are have run Fox Floats the past two seasons. I have to admit I had my reservations for running air shox in such a long distance XC race, but, they said they didn’t have issues with the shocks. They actually seemed to hold up better to impact related damage to the a-arms than did traditional coil over shocks. It would be nice if my budget allowed for such experimentation but I trust what they told me.